Replacement SIM

[MerylM4370]

Hi
I have lost my 48sim card, have order a replacement one , will that be a new number

Also the plan that I am on would I be able to use the sim in UK.

[dalyer]

If you order a replacement SIM then it will use your existing number, account, login, membership plan etc. 

Make sure that you ordered a replacement and not a brand new SIM.

• https://48.ie/help/sim-replacement

UK roaming is supported by all plans. 

• https://48.ie/charges/roaming

Unfortunately many people still seem to have problems with roaming abroad on 48 for some reason.

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you have returned to Ireland from roaming abroad and are having problems using the 48 network/calls/texts/mobile data then see this key post, in particular the section titled "Returned Home?":

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179

If you still have problems then you'll probably need to contact 48 support for further assistance.