Code on packaging doesn't work when activating SIM

[kleefarr]

I have bought a Lumia 650 and had a spare sim card, having put the Sim card in I use the info on the sim card holder but the activation code is not recognised and it is the correct activation card as shown on the sim info.

What are my options? 

[dalyer]

See here for advice on alternative ways to activate a 48 SIM if the activation code that it came with doesn't work: 

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

If you need to contact 48 support about this then see the links in my signature below.