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Can not receive calls from anyone other network except sim48

genovevar6698
Newcomer

‎03-11-2023 03:09 PM

I can call any network but when sim48 users call me OK but another network calls me they receive a message saying "CALLS TO THIS NUMBER CANNOT BE COMPLETED,  SORRY THE NUMBER DIALED IS NOT AVAILABLE"

1 person had this problem.
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1 REPLY 1

dalyer
The Legend
The Legend

‎03-11-2023 03:18 PM

Did you join 48 and/or port your number recently?

This sort of "call routing/connecting" problem seems to arise from time to time in such circumstances.

You probably need to contact 48 support and ask them to investigate.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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