48 Community

lisaharan · ‎03-03-2015

I have just returned from Amsterdam today and my fone wil not connect to server it just keeps saying it is searching what might be the problem

dalyer · ‎03-03-2015

What networks do you see when you manually scan for networks?

If you see 48 (or O2 if 48 not listed) then manually connect to that.

Do you need to disable roaming profile (i.e. the opposite to this)?

If that doesn't help then contact 48 support for assistance:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

lisaharan · ‎03-03-2015

How do I manually scan for networks

dalyer · ‎03-03-2015

What phone are you using?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

lisaharan · ‎03-03-2015

I am using a I phone 5 cannot find them options in settings

dalyer · ‎03-03-2015

What about this?

What version of iOS are you using?

Have you tried just switching the phone off and on again or toggling airplane mode on and then off?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎03-03-2015

This link might also help?

Substitute 48 (or O2 if 48 is not listed) for "iinet":

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

wont pick up network