top up with 20 euro the don deal and i got no internet

[Anon]

I top up with 20 euro yestarday the don deal an i got just the free sms and free calss but no 3gb internet and no 50 min landline !! What i don wrong or wy i didnt get them!! Can u help

[dalyer · Accepted solution]

Any chance you are in the same situation as outlined here?

http://community.48months.ie/t5/Need-Help/cant-recieve-don/m-p/2764#M829

I.e. you have a current membership with some of the month left to run and your newly purchased Don membership has stacked rather than kicking in immediately?

If that's not the case and the Don membership and services should be working now then you may need to log a support query to get 48 to help you with this:

http://help.48months.ie/requests/new

Hope this helps.

[stephms]

Now my sim is locked? Oh my god

[dalyer]

What do you mean?
What error messages or prompts do you get?

Is this in a phone in which it worked before or could it be a new phone that is locked to another network?

Or do you need to enter your PIN[1]/PUK?

I forgot my PIN..... What now?

You need to clarify what exactly is happening here in order for people to try to help.

Hope this helps.

[1amcn]

Hi stephms

Have you Discovered (for certain) what the issue was?

Any luck ?

🙂

[Anon]

I top up 20 euro Internet not working

[dalyer]

Duplicate post. I already replied to your other post here

http://community.48months.ie/t5/Need-Help/Internet-not-working/td-p/8361/page/20