48 Community

Anon · ‎08-06-2014

My phone was stolen yesterday. i need it blocked and a new sim but i wanna keep my phone number. ccan anyone help.

dalyer · ‎08-06-2014

See here

http://community.48months.ie/t5/Most-Popular-Questions/All-you-need-to-know-about-SIMs/m-p/15523#U15...

Order a replacement sim and choose the option to block the missing one and the replacement will be linked to your existing account/number/membership.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎08-06-2014

See here

http://community.48months.ie/t5/Most-Popular-Questions/All-you-need-to-know-about-SIMs/m-p/15523#U15...

Order a replacement sim and choose the option to block the missing one and the replacement will be linked to your existing account/number/membership.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

mursy · ‎23-09-2015

Hi I lost my phone and my insurance company is looking for proof that the phone is blacklisted. How do I do that

dalyer · ‎23-09-2015

You'll probably need to contact 48 support but I don't know if/how 48 blacklist stolen phones:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎24-09-2015

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.