25-08-2014 01:12 PM
anyone esle notice that the kickback balance on the kickback page is different from the balance shown on your ''My 48'' page?
If you select to have your kickback awarded to you as credit it is ment to go onto your balance shown on your ''my 48 '' page balance automatically
But ive noticed that the two balances are different.
this happening to anyone else???
25-08-2014 01:37 PM - edited 25-08-2014 01:38 PM
What do you mean by the "kickback page" as opposed to the My 48 > My Kickback page?
Which link?
You should probably log a support query about this.
Hope this helps.
25-08-2014 03:26 PM
this is the page i mean by ''My 48'' you will need to log in to view it and your balance will be on the left of the screen.
http://www.48months.ie/kickback/your-kickback
I have logged one already, just wondering if anyone else encountered the same proplem
25-08-2014 03:29 PM
OK - but you seemed to be saying that there was one page with one balance and another page (My 48 > My Kickback = http://www.48months.ie/kickback/your-kickback) with a different balance? Where is the other page? Or are you saying that there's just one page and the balance doesn't match what you expected it to be? If so then remember that kickback credit is only paid out at certain times of the year in case that matters here.
Hope this helps.