48 Community

Anon · ‎01-07-2013

Im abroad at the moment just topped before I left but cannot use my phone or send messages

dalyer · ‎01-07-2013

Even with membership you will need a credit balance on your account and/or an EU roaming calls/texts add-on if applicable to be able to use services. Just having membership does not mean that you can make/receive calls or send/receive texts while abroad. See the roaming sections of the pricing page:

http://www.48months.ie/pricing

If you're roaming in the EU then having an EU roaming bundle is probably the most cost effective option.

http://community.48months.ie/t5/The-Newsroom/Cheaper-roaming-rates/m-p/3476#M19

Note that data roaming will not work abroad.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎01-07-2013

Even with membership you will need a credit balance on your account and/or an EU roaming calls/texts add-on if applicable to be able to use services. Just having membership does not mean that you can make/receive calls or send/receive texts while abroad. See the roaming sections of the pricing page:

http://www.48months.ie/pricing

If you're roaming in the EU then having an EU roaming bundle is probably the most cost effective option.

http://community.48months.ie/t5/The-Newsroom/Cheaper-roaming-rates/m-p/3476#M19

Note that data roaming will not work abroad.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎14-08-2013

Hi ,

I have paid membership

add on s

balance,

still phone not working in EU !

please help