perfectly working phone. faulty sim and replacement sim won't activate
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16-05-2015 01:47 PM
I was told I had a faulty sim so order a new replacement. Turned out I had a new one and tried it to be told it wouldn't work so contact the agent. They won't reply and I'm stuck with a phone that works but no network. I've manually entered apn, searched for network, cleaned it, tried it in other phones.. I'm running out of options. Please help.
2 REPLIES 2
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16-05-2015 05:08 PM
Hi Stephen
I can see you have been trrough a fair bit of troubleshooting already. I can also see you have ordered a replacement SIM today.
Get back in touch when that arrives.
Damian

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19-05-2015 05:24 PM
Any update?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
