no service after changing sims

[gilliancorbett]

hi, 

have registered my sim, applied for move to old number, and was told to wait the two hours for change over.

its now over 24hrs later and when i tried the new sim after turning my phone off and on again, im getting 'no service.'

what else do i need to do?

thanks

[dalyer · Accepted solution]

Does the old sim work?
What does it say when you log into your online account?
What number is displayed?
Is the phone unlocked for use on any network?
You should probably contact 48 support about the delay in porting your number anyway.
See the "How to get help" key post.

Hope this helps.

[money81]

Changed number over to 48 but i've no signal? Any idea's?

[dalyer]

Do a manual scan for networks.

What ones do you see?

Can you see and connect to 48?

Have you enabled roaming/data roaming?

[dalyer]

Any update?