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- no network for two weeks
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03-01-2014 03:25 PM
My phone is saying not registered on network need help dont want to change network but it looks like im going to have to pls help
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04-01-2014 01:42 PM
Right... Really odd.
There's only been 3 things that caused similar issues to yours...
1) Lost APN settings, check these are intact ...(losing these would affect your Internet and MMS accessibility & function)
2) A problem with a Replacement/New Sim (where the wrong one was selected in error)
Or
3) A software update has Re-locked handset...(common in Samsung Devices)
As I say, in any case you need 48 Agent Support, so log a ticket with them to investigate right away.
🙂
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03-01-2014 09:52 PM
Hi topgirl
It would have been in your best interests to query this much sooner - have you data roaming active?
Can you ensure it is enabled, then, can you manually search for '48' in your handsets network settings menu, then select.
Try this in order and post back if your handset is operational.
🙂
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04-01-2014 12:21 AM
I have mobile data active and i tried to manually search for 48 and its saying cannot register at this time i have a galaxy S3
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04-01-2014 01:00 AM
Hi
I wonder is your handset unlockled...
However, best log a support ticket using my link below:
http://help.48months.ie/requests/new
Post back when you discover what the problem was.
🙂
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04-01-2014 01:06 AM
Error Messages and Explanation for Same.
http://community.48months.ie/t5/Most-Popular-Questions-Knowledge/Getting-an-error-message-on-my-phon...
🙂
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04-01-2014 12:05 PM
I went into my profile and saved changes and its still the same can u just send me a new sim
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04-01-2014 12:15 PM
Hi topgirl
Can you tell me if your handset is Network unlocked...?
Can you tell me if you have had software upgrades since then...?
It would appear not to be the 48 sim at fault...but to eliminate this doubht-put your 48 sim in another unlocked handset...any will do, if the sim is active in another UNLOCKED handset, then your S3 may be network locked.
If your phone is locked no other sim from any network will work bar the carrier you got the fone from.
🙂
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04-01-2014 12:33 PM
Ye its network unloked no i didnt have an upgrade i dont have another phone to put the sim into it
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04-01-2014 12:35 PM - edited 04-01-2014 12:40 PM
Ok
As previously suggested, log a support ticket via my link.
http://help.48months.ie/requests/new
🙂
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04-01-2014 01:05 PM
Selected network 48 unavailable
