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- Re: no network for two weeks
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03-01-2014 03:25 PM
My phone is saying not registered on network need help dont want to change network but it looks like im going to have to pls help
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04-01-2014 01:42 PM
Right... Really odd.
There's only been 3 things that caused similar issues to yours...
1) Lost APN settings, check these are intact ...(losing these would affect your Internet and MMS accessibility & function)
2) A problem with a Replacement/New Sim (where the wrong one was selected in error)
Or
3) A software update has Re-locked handset...(common in Samsung Devices)
As I say, in any case you need 48 Agent Support, so log a ticket with them to investigate right away.
🙂
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04-01-2014 01:09 PM
What network did you switch from on Dec 26 when you registered with 48?
🙂
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04-01-2014 01:13 PM
O2 and im with ye about 1&half yr
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04-01-2014 01:19 PM
Odd...
I have you listed as registered at 1405 on 26/12/13.
Have you 2 accounts?
🙂
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04-01-2014 01:21 PM
No and my phone wasnt even working that day
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04-01-2014 01:42 PM
Right... Really odd.
There's only been 3 things that caused similar issues to yours...
1) Lost APN settings, check these are intact ...(losing these would affect your Internet and MMS accessibility & function)
2) A problem with a Replacement/New Sim (where the wrong one was selected in error)
Or
3) A software update has Re-locked handset...(common in Samsung Devices)
As I say, in any case you need 48 Agent Support, so log a ticket with them to investigate right away.
🙂
