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need help

Anon
Not applicable

hi,just paid my membership but still cant get any network.manually searched and i can see other networks but no 48

1 ACCEPTED SOLUTION

1amcn
Rock Star


http://help.48months.ie/requests/new


Hi mosdef

I see you are with 48 a conciderable time... so I can assume you are fairly aware of the protocal in these circumstances!

I doubht a full loss of signal would be linked to breach of 48's fair usage... normally you simply can not dial out etc...but still recieve incoming calls/texts.

However, You my be an unfortunate victim of your local 02 mast having a fault...

With that in mind, you are best to log a support request (using the link at the top) at the nearest opertunity to get this investigated.

🙂

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4 REPLIES 4

1amcn
Rock Star


http://help.48months.ie/requests/new


Hi mosdef

I see you are with 48 a conciderable time... so I can assume you are fairly aware of the protocal in these circumstances!

I doubht a full loss of signal would be linked to breach of 48's fair usage... normally you simply can not dial out etc...but still recieve incoming calls/texts.

However, You my be an unfortunate victim of your local 02 mast having a fault...

With that in mind, you are best to log a support request (using the link at the top) at the nearest opertunity to get this investigated.

🙂

chippy123
Newcomer
Hi I can't get my configuration messages please help


@chippy123 wrote:
Hi I can't get my configuration messages please help

You mean your internet/APN settings configuration message?

If you need to configure your settings and the online Tweakker configurator is not working for you (never worked  for me) then just configure things manually as per these instructions:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.