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moving number

mossy8
Newcomer

i tried moving my number and there seems to be a problem and i can change the details but when i go onto the link there is nothing to allow me to change it i need to change over my number asap!! help

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Did you submit a porting request here:

 

http://48months.ie/portin

 

Did you get the security code to your old SIM/number and enter it?

 

Did you log the correct details (old network and bill type)?

 

What does your online account say about your membership status and phone number?

 

You might need to log a support request to get 48 to help if there is some hitch with the porting process:

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

Did you submit a porting request here:

 

http://48months.ie/portin

 

Did you get the security code to your old SIM/number and enter it?

 

Did you log the correct details (old network and bill type)?

 

What does your online account say about your membership status and phone number?

 

You might need to log a support request to get 48 to help if there is some hitch with the porting process:

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.