cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

transfering from the Guido deal to the Don deal???

rebeccamcinerney
Newcomer

Hi I am currently on the Guido deal and my membership is not up until the 18/9/2013 and I am looking to change over to the Don deal. Will I be able to transfer this balance I have paid toward the guido deal over to the don deal? 

 

Also I would like to know how I would transfer my number over to another 48 sim at the same time (micro sim instead, ...which I have)

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

I'm pretty sure that you cannot change current or stacked memberships from one type to another or use them as part payment for a more expensive membership. So I believe that you will have to wait until 18th September before you can go on the Don membership. You can of course buy it in advance but it will stack and kick in when all current and stacked memberships have run their course.

 

Log a support query to ask 48 if there is any possibility of converting and existing/stacked membership to another type but I suspect not.

 

If you have a spare 48 micro SIM then you can log a support query asking 48 to move your existing account/memberships/number over to that:

 

http://help.48months.ie/requests/new

 

 

It's not clear from your query if you are currently using the original 48 089 number and want to also port a number over when you migrate from a mini to micro SIM? However if you want to do this then I would be inclined to migrate to the micro SIM first and when that is done port the number:

 

http://www.48months.ie/portin

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

I'm pretty sure that you cannot change current or stacked memberships from one type to another or use them as part payment for a more expensive membership. So I believe that you will have to wait until 18th September before you can go on the Don membership. You can of course buy it in advance but it will stack and kick in when all current and stacked memberships have run their course.

 

Log a support query to ask 48 if there is any possibility of converting and existing/stacked membership to another type but I suspect not.

 

If you have a spare 48 micro SIM then you can log a support query asking 48 to move your existing account/memberships/number over to that:

 

http://help.48months.ie/requests/new

 

 

It's not clear from your query if you are currently using the original 48 089 number and want to also port a number over when you migrate from a mini to micro SIM? However if you want to do this then I would be inclined to migrate to the micro SIM first and when that is done port the number:

 

http://www.48months.ie/portin

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.