48 Community

jazminejones · ‎13-05-2014

my mobile internet stopped working... please help..... ive tried everything to fix it, and my phone membership doesnt end tilll thursday.... i dont know what to do...

dalyer · ‎13-05-2014

Back again for me now (central Dublin).

I actually lost everything (calls/texts/data/signal) a few mins ago.

I was trying to call/text somebody and it was just failing. Then the signal disappeared altogether.

Toggling airplne mode on/off didn't help.

But then when I manually scanned for and connected to 48 everything seems to be working again.

Almost as if they were rebooting the network!

Hope it stays that way now!

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

sdroog · ‎13-05-2014

Mine is the same it has just stopped working.

Anon · ‎13-05-2014

My mobile internet is down also. Could someone from 48 please tell us what is happening?

dalyer · ‎13-05-2014

Me too - no carrier data access.

Calls/texts working OK.

Tried airplane mode and reboot but no joy.

Ping/traceroute etc. in terminal console show network unreachable.

My APN settings are exactly as before when it was working...

I've flagged it with 48 support to see if they can explain.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎13-05-2014

Back again for me now (central Dublin).

I actually lost everything (calls/texts/data/signal) a few mins ago.

I was trying to call/text somebody and it was just failing. Then the signal disappeared altogether.

Toggling airplne mode on/off didn't help.

But then when I manually scanned for and connected to 48 everything seems to be working again.

Almost as if they were rebooting the network!

Hope it stays that way now!

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.