48 Community

Anon · ‎03-03-2014

Im a newbie...bought membership online...its shows which package i chose when i log in but still cant text call or use data?

dalyer · ‎03-03-2014

Just to clarify - it displays the name of your membership when you log in?

What is the expiry date?

Do you get any signal at all?

Have you manually searched for and connected to 48 (or O2 if 48 is not listed)?

Do you have data roaming enabled? You need this even if not using data.

To use data you will also need to configure your internet settings:

http://tinyurl.com/kys43lv

Is your phone unlocked for use on any network?

If none of the above helps then you may need to contact 48 support for assistance:

How to get help

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎04-03-2014

Yes it displays the package i bought..the guido....it expires next month...it displays full internet bar...ive connected to 48 on mobile networks data roaming is turned on and the phone wasnt connected to any network it was sim free..so i dunno!

dalyer · ‎04-03-2014

Can you receive calls/texts?
You might need to contact 48 support for assistance here. See the link that I posted above - it links to the support request instructions.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.