01-12-2013 12:56 AM
01-12-2013 01:24 AM - edited 01-12-2013 01:25 AM
@albey wrote:
I bought €18 worth of Internet and I bought a months worth of the don and the 5gb never got added
Hi
Can you check your 'My 48' membership page to see if your purchase is displayed there... membership is stacked, so your new membership will only kick in at midnight after your current membership expire's.
Can you also check your balance for the €18 you mentioned...
After this, can you ensure you have not breeched 48's fair use policy, is there any banner's or notification's on your account for your attention...?
When you have ticked off each of the above- post back your findings.