My internet isn't working

[MaksymB7804]

HELLO, MY INTERNET IS NOT WORKING

[MaksymB7804]

HELLO, MY INTERNET IS NOT WORKING

[dalyer]

When was it working ok for you last? 

What changed in the meantime? 

Phone software update, settings changes, phone factory reset/restore, returned from roaming abroad, etc.?

Are calls and texts working ok? 

Do you have a connection to the 48 network - i.e. signal bars?

Do you have an active membership plan with a non-zero data balance? 

Are your APN settings configured correctly?

Text "APN" to 50048 and follow the instructions here to ensure that they are: 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

If you need to contact 48 support about this then see the links in my signature below.

[maricicac0907]

Hello my internet is not working

[dalyer]

Same questions and feedback as before apply here too: 

• https://community.48.ie/t5/Internet/My-internet-isn-t-working/m-p/68458/highlight/true#M8679