48 Community

Anon · ‎15-05-2014

I don't know why or how my internet is not working please help

dalyer · ‎15-05-2014

So - once again - what are your APN settings right now. List them out item by item. They should be under something like System settings > Wireless & networks > More > Mobile networks > Access Point Names > 48 and should comprise something like:

Name: 48
APN: 48months.liffeytelecom.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mmc1/servlets/mms
MMS proxy: 10.1.11.19
MMS port: 8080
MCC: 272
MNC: 11
Authentication type: None
APN type: default,mms,supl
APN protocol: IPv4
APN roaming protocol: IPv4
APN enabled/disabled: APN enabled
Maybe some other stuff depending on the phone and version of the software...

These work for me for internet access and MMS send/receive so if yours are different please clarify where - i.e. which specific settings are different and what values you have.

In my experience the Authentication type and APN type settings can vary a bit and sometimes what works for one person won't work for another (I think). I don't know why but that sometimes seems to be the case.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dillon97 · ‎29-12-2014

when i go to access point names on my alcatel one touch idol mini 6012x it sais tesco mobile wap?

Anon · ‎16-05-2014

It's worked

dalyer · ‎16-05-2014

@itss_hafsa wrote:
It's worked

Great. Do you mean that you copied the settings that I posted and they worked? Even though the online configurator and Tweakker APN settings did not? Strange...

By the way if you want MMS to work I think that the Apn type should be something like default,mms,supl. Those work for me for MMS anyway. I changed this in my previous post.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎29-12-2014

Sometimes phones miss-identify carrier network names especially virtual operators such as Tesco, 48 etc.
In spite of the name does internet access work ok for you?
If not then you need to configure your settings for 48.
See here

http://community.48months.ie/t5/Need-Help/internet-on-my-phone/m-p/31369#M10212

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

internet settings