hi

[Anon]

hi there i am trying to top up online and it wont let me why is this 

[dalyer · Accepted solution]

What happens? What [error] messages do you get? Have you ever used the card in question for online purchases before? Any chance you need to enable 3D Secure verification on it for online purchases?

http://en.wikipedia.org/wiki/3-D_Secure

You might want to log a support request to see if 48 can help you with this.

http://help.48months.ie/requests/new

Hope this helps.