Being told problem with sim when registered, refresh but nothing happening?

[Anon]

Despite being with 48 for a couple of months and topping up before no prob, am now being told there was an issue when registering and it's activating my sim and to refresh in a few minutes....... But nothing is refreshing? Really need credit . Any ideas ?

[dalyer · Accepted solution]

Best thing might be to log a support request to see if 48 can help with this:

http://help.48months.ie/requests/new

Hope this helps.

[dalyer]

By the way - if you really need credit/membership can can't do this online then maybe topup via voucher

http://community.48months.ie/t5/Need-Help/How-do-I-top-up-Overview-of-the-top-up-payment-options/m-p...

and then buy your membership/add-on via text 

http://community.48months.ie/t5/Need-Help/How-do-I-buy-stuff-by-text/m-p/118#U118

until the online account issue gets sorted?

Hope this helps.