What device (e.g. computer or phone) and connection (e.g. wifi or carrier data) are you using?
There is a known issue whereby stuff like this does not work when trying to do it from the phone over the carrier data connection when you have no data allowance left. In that case you need to try wifi or a computer.
As a stopgap measure until this problem is sorted you could topup your credit balance by voucher and the buy membership by text:
How do I top up? Overview of the top-up payment op...
Hope this helps.
What device (e.g. computer or phone) and connection (e.g. wifi or carrier data) are you using?
There is a known issue whereby stuff like this does not work when trying to do it from the phone over the carrier data connection when you have no data allowance left. In that case you need to try wifi or a computer.
As a stopgap measure until this problem is sorted you could topup your credit balance by voucher and the buy membership by text:
How do I top up? Overview of the top-up payment op...
Hope this helps.
@JessicaB8183 wrote:
Buy someone's membership with my credit
It's not really clear what you're asking.
If it's "how do I buy somebody else's membership with my credit" then you do that via the gift shop:
If that's not it then please clarify what your question is.
Hope this helps.
While you're here, check out our "Featured Topics" below.
Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.