17-07-2013 04:31 PM
im looking to get a statement with all my calls that i made and received over the last month and the texts i have sent and received is that in anyway possible ?
17-07-2013 08:12 PM - edited 17-07-2013 08:15 PM
If you can't log into your online account then use this link:
http://community.48months.ie/t5/Need-Help/top-up-and-support-area-down/m-p/2542#M717
or this email address:
to submit support queries.
Hope this helps.
17-07-2013 04:49 PM
You'll need to log a support query and ask 48 if they can provide this info. I think that they have done so for others in the past.
http://help.48months.ie/requests/new
Hope this helps.
17-07-2013 05:09 PM
it won't let me submit a query for some reason i tried subitting it several times with no success
17-07-2013 05:15 PM
Go to the main page menu across the top of the page and click on HELP.
Then go to the bottom and click on the Green button marked NEW REQUEST.... you may have to sign in again.
Fill in the requesy and MAKE SURE you assign a category.
I have never experienced a problem with this process.
Let us know what happens ?
17-07-2013 05:39 PM
its still not working 😞
17-07-2013 05:42 PM
I'm thinking it may be a browser problem....
Try another browser ... Chrome/Safari/Firefox etc ... and make sure your java and flash updates are all up to date.
17-07-2013 05:51 PM
17-07-2013 08:12 PM - edited 17-07-2013 08:15 PM
If you can't log into your online account then use this link:
http://community.48months.ie/t5/Need-Help/top-up-and-support-area-down/m-p/2542#M717
or this email address:
to submit support queries.
Hope this helps.
09-02-2022 11:35 AM
hi , i lost my sim card
can you send me another sim card
pleas
had to be the sim number
0899 7 66 991
09-02-2022 12:34 PM
You can (must!) do that yourself.
See here:
https://community.48.ie/t5/The-Knowledgebase/You-need-a-new-SIM/ta-p/8487
You shouldn't post your personal details in a public forum like this.