can you please help me

[catamelia]

im looking to get a statement with all my calls that i made and received over the last month and the texts i have sent and received is that in anyway possible ? 

[dalyer]

You'll need to log a support query and ask 48 if they can provide this info. I think that they have done so for others in the past.

http://help.48months.ie/requests/new

Hope this helps.

[catamelia]

it won't let me submit a query for some reason i tried subitting it several times with no success 

[Anon]

Go to the main page menu across the top of the page and click on HELP.

Then go to the bottom and click on the Green button marked NEW REQUEST.... you may have to sign in again.

Fill in the requesy and MAKE SURE you assign a category.

I have never experienced a problem with this process. 

Let us know what happens ?

[catamelia]

its still not working 😞 

[Anon]

I'm thinking it may be a browser problem.... 

Try another browser ... Chrome/Safari/Firefox etc ... and make sure your java and flash updates are all up to date.

[Anon]

you could also contact a member of staff via the facebook page.

[dalyer · Accepted solution]

If you can't log into your online account then use this link:

http://community.48months.ie/t5/Need-Help/top-up-and-support-area-down/m-p/2542#M717

or this email address:

support@48months.zendesk.com

to submit support queries.

Hope this helps.

[ghulamr0820]

hi , i lost my sim card

can you send me another sim card

pleas 

had to be the sim number

0899 7 66 991

[dalyer]

You can (must!) do that yourself.

See here:

https://community.48.ie/t5/The-Knowledgebase/You-need-a-new-SIM/ta-p/8487

You shouldn't post your personal details in a public forum like this.