can't buy add ons

[jennyboo]

When I try to buy an add on a white box comes up and says this operation has timed out help!!

[dalyer]

Can you try doing this on a different browser and/or device and see if that helps?

If not then I think you'll have to contact 48 support about this:

How to get help

In the meantime you could topup your cash credit balance by voucher and then buy add-ons by text:

How do I top up? Overview of the top-up payment op...

How do I buy stuff by text?

Hope this helps.