19-06-2013 02:06 PM
Really love the service and have bought membership, top-ups and credit. However, I'd like to know where my credit goes! As I don't get a bill, I can't tell if I'm using it all on MMS, International TXT, Premium Numbers, etc. Are there plans to make this detail available to customers?
19-06-2013 02:27 PM - edited 19-06-2013 02:28 PM
Normally your main expenditure should be for monthly membership and that pays in one go for the bundled services under the relevant membership package:
Other expenditure might be on add-ons (if you use up your membership bundled allowances and need more):
http://48months.ie/boiler-plate/add-on-rules
and maybe also on other services charged from your credit balance - e.g. international calls/texts etc.
I think that 48 can provide call/text logs etc. on demand if you log a support request and ask them but normally detailed info about usage is not available. I guess that this keeps the costs down.
Your phone should also keep logs of calls/texts in case that helps keep local track of what you're spending your credit balance on?
Hope this helps.
19-06-2013 02:27 PM - edited 19-06-2013 02:28 PM
Normally your main expenditure should be for monthly membership and that pays in one go for the bundled services under the relevant membership package:
Other expenditure might be on add-ons (if you use up your membership bundled allowances and need more):
http://48months.ie/boiler-plate/add-on-rules
and maybe also on other services charged from your credit balance - e.g. international calls/texts etc.
I think that 48 can provide call/text logs etc. on demand if you log a support request and ask them but normally detailed info about usage is not available. I guess that this keeps the costs down.
Your phone should also keep logs of calls/texts in case that helps keep local track of what you're spending your credit balance on?
Hope this helps.