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Unable to receive calls or texts

laoise
Newcomer
Just signed up with 48 months this morning. Internet is working fine, can call and text fine, but can't receive messages or calls?
2 REPLIES 2

dalyer
The Legend
The Legend

Did you port your number over?

When you call/text what number do the recipients see - your old number or a new 089 number?

You may need to contact 48 support about this issue:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Any update?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.