HYC desire x

[janegarbutt]

Trying to get internet but in settings - under wireless and networks - more - it does NOT have access point - only usage,VPN and mobile network sharing - under mobile network sharing it only has wifi, sub and Bluetooth ??? Has me baffled - can't find anywhere for APN?? Help

[dalyer]

Sometimes the APN option doesn't appear if the sim is not recognised or working.
Is everything else working - calls, texts etc.?

[janegarbutt]

Hi - yes all calls and texts are fine 😔

[dalyer]

Do these instructions help?

http://www.htc.com/sea/support/htc-desire-x/howto/292466.html

If so then use these settings:

http://community.48months.ie/t5/Need-Help/internet-on-my-phone/m-p/31369#M10212

Hope this helps.

[janegarbutt]

Thanks - followed instructions but I have still no option to get at 'access points' And therefore can't proceed 😞

[dalyer]

Seems very odd to me.
Can't think of anything else.
Maybe try 48 support even if it sounds more like a phone issue than a network issue.

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

[dalyer]

Is this of any relevance even if it refers to a different model?

http://forum.xda-developers.com/verizon-htc-one/help/add-edit-apn-settings-help-t2956819

[dalyer]

This might be a red herring but...
Was the phone originally locked to another network?
If so how was it unlocked?

[janegarbutt · Accepted solution]

Sorted 😀 Downloaded an APN settings app from play store and it gave me the opportunity to add an APN so I was at last able to put in all the 48 details and sort it 👌 Thanks so much for your help.

[dalyer]

Great. Glad you got sorted.
Still odd that the phone itself didn't give the option to configure the settings.
Just curious, which app did you use?