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Sim registration

maeveob
Newcomer

‎13-04-2014 12:25 PM

I ordered a new nano sim for my iPhone. I entered the registration code but the 48 website said that it was unable to register it. Please help!

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2 REPLIES 2

dalyer
The Legend
The Legend

‎13-04-2014 01:32 PM

Did you definitely choose the option to register a replacement rather than new SIM?

http://community.48months.ie/t5/Most-Popular-Questions/Need-to-swap-your-SIM/td-p/15707/jump-to/firs...

If so and it didn't work then you may need to contact 48 support for assistance.

http://community.48months.ie/t5/Most-Popular-Questions/How-to-get-help/td-p/50/jump-to/first-unread-...

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎13-04-2014 01:34 PM

Sorry I assumed it was a replacement SIM but if not and it's a brand new first time SIM then you need to choose the option to register a new rather than replacement SIM.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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