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Network Activation of replacement SIM failed.

Visitor
Posts: 6
‎15-11-2019 10:08 PM

HI, I have upgrated my phone to Huawei G7 which requires a different sized SIM and needed to be unlocked from its previous network.  I got it unlocked and ordered the new SIM. 

 

When it arrived, I activated it on my new phone, and on various browsers on my computer but they all just kick me back into the activate sim page.

I tried switching on/off my phone and selecting a  phone network with the new phone/sim combo but get network registration failed.

 

What do I do now?

 

Nia

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Re: Network Activation of replacement SIM failed.

The Legend
Posts: 15,294
‎16-11-2019 12:32 AM
You must've done something wrong.
E.g. you say that you got a *new* SIM but you actually needed a *replacement* SIM in this situation.
You need to contact 48 support and they can probably sort this out for you.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Network Activation of replacement SIM failed.

The Legend
Posts: 15,294
‎16-11-2019 09:53 AM
Did that help at all @luddite?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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