While I was awaiting my replacement simcard, it appeared to have stopped. It refreshed a handful of times but nothing like before. I'm prepared to change my simcard if it starts back up again.
I struggled with it too, it got to a stage where my phone couldn't function with the simcard in. It was refreshing non stop. I started taking my simcard out leaving it out for long periods unless I specifically needed it. Not ideal at all.
I moved back to Galway due to lockdown. I had to travel back up to Dublin briefly for work. I noticed that the issue wasn't prevalent while I was in Dublin, but as soon as I returned to Galway (I live in the countryside) my phone started refreshing again. I thought it could be a network issue, support suggested a network reset so I played around with my network settings. However, I can't say for sure whether it had any impact or not. It's reallly hard to tell whether it just sorted itself on its own or if I actually did something to help.
Often the issue is caused by a faulty simcard, but apparently it could be caused by a faulty simcard reader. You could test another simcard to see if you have a different result, if the issue persists it might be a fault with your phone.
I never had an issue contacting 48 support apart from the last day I posted here. I've been a member since 2013 and they've consistently had Web Support during standard office hours. If you visit 48months.ie/help there should be a 'Chat Now' bubble on the right hand side of the page. Web Support started from 12pm the day I tried as opposed to the time printed on the website. The reason why 48 is so affordable is because they don't have a massive Customer Support team/call centre. I suspect it's possible that they're running on skeleton staff due to COVID, most places are.
I really hope your issue gets resolved, it's an absolute pain.
