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Signal keeps going

conaghan92
Visitor

‎01-01-2016 05:24 PM

My signal keeps going for the past month now. Id have to restart my phone and sometimes that does not help. Other people i know with 48 have the same problem but not as much as me. The signal would come back for a few minutes and then it would go back to no service again. Can you please help with this
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2 REPLIES 2

dalyer
The Legend
The Legend

‎01-01-2016 06:27 PM

Try switching off, taking the SIM out, gently cleaning the contacts, reinserting it, switching on and manually scanning for networks and connecting to 48.

If that doesn't help the you might want to try a replacement SIM in case there's something faulty with your current one:

 

Need to swap your SIM?

 

Otherwise contact 48 support for advice:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎02-01-2016 03:21 PM

Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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