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Sending/Receiving texts

bogueinator
Newcomer

I'm not sure if it is a problem with my phone or not but;

 

- When I send texts once, people not with 48 have said they recived my text two or three times.

- And when I receive texts from people on 48 I get the full original message and then seconds/minutes later, a duplicate of the 2nd half of the full message just received.

 

This doesn't happen with texts from other networks and I'm just wondering is it a coincidence and just my phone has suddenly stopped working, or does anyone else have a similar issue?

 

Thanks 🙂

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

I reckon you should contact 48 support about this as only they will be able to investigate it at their end to see if there's something up with incoming/outgoing texts.

 

http://www.48months.ie/help#ask-a-48-agent

 

What make and model of phone?

What app are you using for texts?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

2 REPLIES 2

dalyer
The Legend
The Legend

I reckon you should contact 48 support about this as only they will be able to investigate it at their end to see if there's something up with incoming/outgoing texts.

 

http://www.48months.ie/help#ask-a-48-agent

 

What make and model of phone?

What app are you using for texts?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

I see that you marked my reply as a solution.

What was the resolution to your problem?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.