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Reverting to old SIM card

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eamonx11
Newcomer

‎04-03-2014 10:17 AM

I ran out of credit and don't have top up money immediately. But I do have my SIM card previous to joining 4onths. It has plenty credit on it. Can I use it in such an emergency. What settings etc must b changed. I brought the same number with me to 48months
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dalyer
The Legend
The Legend

‎04-03-2014 10:28 AM - edited ‎04-03-2014 10:30 AM

You need to contact the old operator/carrier to see if you can get up and running on the old SIM and use the outstanding credit etc. 48 cannot sort this out for you. Be careful about porting your number back to the old operator from 48 as doing so will probably result in your existing 48 account being terminated.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer
The Legend
The Legend

‎04-03-2014 10:28 AM - edited ‎04-03-2014 10:30 AM

You need to contact the old operator/carrier to see if you can get up and running on the old SIM and use the outstanding credit etc. 48 cannot sort this out for you. Be careful about porting your number back to the old operator from 48 as doing so will probably result in your existing 48 account being terminated.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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