48 Community

Anon · ‎20-02-2014

Hi,

I just ordered a replacement sim as I lost mine, but the registration code isn't working. I tried to put it into an unlocked phone but got no reception. Just wondering what I should do?

Thank you,

Hope

dalyer · ‎20-02-2014

Is it definitely a replacement SIM and not a new SIM?

Are you sure that you're choosing the right options for registering a replacement rather than new SIM?

All you need to know about SIMs

If so then you may need to contact 48 support about this:

How to get help

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎20-02-2014