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Phone keeps saying no sim even though there is, how do I fix this?

Anon
Not applicable

‎29-05-2016 11:24 AM

My sim is inserted in to my Nexus 5X but the phone wont recognise it and keeps saying no sim inserted so I have no coverage. It used to recognise it until it randomly started asking me to insert my pin every time I was on my phone saying the sim was locked, this wouls happen even if I was in the middle of using the phone, then all of a sudden it just stopped recognising the sim at all. I've tried taking the sim out and putting it back in but it did'nt work.

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dalyer
The Legend
The Legend

‎29-05-2016 12:05 PM

Perhaps the sim is faulty and you need to try a new one?
Might be worth contacting 48 support to ask them about it?

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎30-05-2016 08:24 AM

Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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