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Not recievivg phone calls or texts

jill_hanlon
Visitor

‎12-12-2015 03:26 PM

I have an iPhone 5 and I'm not recievivg texts or calls and my phone often doesn't actually ring if someone tries to call me they just get user busy please help
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4 REPLIES 4

dalyer
The Legend
The Legend

‎12-12-2015 05:25 PM

Did incoming calls/texts ever work OK?

If so when did they stop working?

DId anything change on the phone just before you experienced this problem?

Do they not work for some or all users?

Can you make calls/send texts?

You might need to contact 48 support for assistance:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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jill_hanlon
Visitor

‎12-12-2015 07:36 PM

Idk when it started doing this and idt anything has changed and yeah I can make calls and texts
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dalyer
The Legend
The Legend

‎12-12-2015 08:55 PM

You'll probably need to contact 48 support so.
Use the link that I posted above.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎17-12-2015 09:14 AM

Did you get this sorted?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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