Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving messages. Can receive and make calls and can also send texts.

Anon
Not applicable

‎17-12-2013 07:27 PM

It's the second time I haven't been able to receive texts, I have enough memory but still can't. Someone help please!!
0 Likes
5 REPLIES 5

dalyer
The Legend
The Legend

‎17-12-2013 08:58 PM

How was the issue rectified the last time it happened?

You may need to contact support about this...

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

Anon
Not applicable
In response to dalyer

‎17-12-2013 10:21 PM

Have you tried resetting your network settings?
0 Likes

dalyer
The Legend
The Legend
In response to Anon

‎18-12-2013 08:46 AM

What do you mean by network settings?

APN? If so that has no relevance to SMS.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

1amcn
Rock Star

‎18-12-2013 03:19 PM


Hi leanneb30

I see you haven't posted on the forum regarding not receiving texts... im a bit confused on a few things.

You register date is December 17th - are we missing something? Have you a second 48 account?

Or did you have this problem with another carrier before?

Can you post back if you can add any info that can help narrow it down!

🙂
0 Likes

1amcn
Rock Star

‎18-12-2013 03:37 PM


Hi leanneb30

I see you haven't posted on the forum regarding not receiving texts...so im a bit confused...

You register date is December 17th - are we missing something? Have you a second 48 account?

Or did you have this problem with another carrier prior to 48?

A little bit of history on the matter would be a help.

🙂
0 Likes