Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No texts

Anon
Not applicable

‎14-10-2014 07:46 PM

Hi I couldn't get or send texts today??? And some calls didn't get through? Now at 7.45pm getting them??? Help
0 Likes
7 REPLIES 7

dalyer
The Legend
The Legend

‎14-10-2014 09:48 PM

Never noticed any problem today myself.

What happened when you tried to send texts and they failed?

You might need to contact 48 support about this in case they know anything about it.

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

bigjoeod
Regular

‎14-10-2014 09:55 PM

Other networks when you have no texts left send you a text telling you you've no texts/credit.

 

While with 48 the text will fail to send.

 

As for not receiving texts/calls what was your signal like? 

 

What was the other persons signal like?

 

 

________________________________
If I helped you out, you can help me out by giving me 'Kudous' (The big thumbs up button) and accepting my answer as the solution to your problem.
Slowly putting the laughter back into slaughter..
0 Likes

cheyennedevan
Newcomer

‎14-10-2014 10:00 PM

there, i just joined 48 and i cant send messages and i messages on my i phone 5. has anyone have the same problem?

0 Likes

bigjoeod
Regular
In response to cheyennedevan

‎14-10-2014 10:02 PM

@cheyennedevan

 

With 48 simply putting credit on your account isnt enough. You need to convert the credit on your account to a membership plan.

 

More is explained here

________________________________
If I helped you out, you can help me out by giving me 'Kudous' (The big thumbs up button) and accepting my answer as the solution to your problem.
Slowly putting the laughter back into slaughter..
0 Likes

Anon
Not applicable

‎14-10-2014 10:11 PM

No I have plenty of credit and rose trying to get me had signal
0 Likes

bigjoeod
Regular
In response to Anon

‎14-10-2014 10:17 PM

Are you still having trouble sending texts?

 

Sometimes there can be a delay with receiving them. No harm to open a ticket with support 

 

But for sending them there could be an issue with the message centre number on your phone. 

 

Link here (kudos to dayler for his guide)

________________________________
If I helped you out, you can help me out by giving me 'Kudous' (The big thumbs up button) and accepting my answer as the solution to your problem.
Slowly putting the laughter back into slaughter..
0 Likes

dalyer
The Legend
The Legend
In response to Anon

‎15-10-2014 08:56 AM

@c_byrne1 wrote:
No I have plenty of credit and rose trying to get me had signal

Credit is no use unless you are trying to send international texts which are charged from your credit balance at 25c a go.

What does your online account say about your membership status, expiry date and text allowance balance?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes