48 Community

Anon · ‎14-10-2014

Hi I couldn't get or send texts today??? And some calls didn't get through? Now at 7.45pm getting them??? Help

dalyer · ‎14-10-2014

Never noticed any problem today myself.

What happened when you tried to send texts and they failed?

You might need to contact 48 support about this in case they know anything about it.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

bigjoeod · ‎14-10-2014

Other networks when you have no texts left send you a text telling you you've no texts/credit.

While with 48 the text will fail to send.

As for not receiving texts/calls what was your signal like?

What was the other persons signal like?

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cheyennedevan · ‎14-10-2014

there, i just joined 48 and i cant send messages and i messages on my i phone 5. has anyone have the same problem?

bigjoeod · ‎14-10-2014

@cheyennedevan

With 48 simply putting credit on your account isnt enough. You need to convert the credit on your account to a membership plan.

More is explained here

________________________________
If I helped you out, you can help me out by giving me 'Kudous' (The big thumbs up button) and accepting my answer as the solution to your problem.
Slowly putting the laughter back into slaughter..

Anon · ‎14-10-2014

No I have plenty of credit and rose trying to get me had signal

bigjoeod · ‎14-10-2014

Are you still having trouble sending texts?

Sometimes there can be a delay with receiving them. No harm to open a ticket with support

But for sending them there could be an issue with the message centre number on your phone.

Link here (kudos to dayler for his guide)

________________________________
If I helped you out, you can help me out by giving me 'Kudous' (The big thumbs up button) and accepting my answer as the solution to your problem.
Slowly putting the laughter back into slaughter..

dalyer · ‎15-10-2014

@c_byrne1 wrote:
No I have plenty of credit and rose trying to get me had signal

Credit is no use unless you are trying to send international texts which are charged from your credit balance at 25c a go.

What does your online account say about your membership status, expiry date and text allowance balance?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

No texts