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No signal while roaming

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knitzer2000
Newcomer

‎19-07-2014 12:03 AM

Hi, in in Berlin for the last 3 weeks and up until yesterday my Irish sim has been working fine, however last night I lost signal and have not got it back. When I use my German sim signal is fine and I have tried shutting show and restarting the phone but no difference. I have add ins, have paid membership and have credit yet the phone still says 'searching'. Could you help please...so I need a new sim?
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dalyer
The Legend
The Legend

‎19-07-2014 01:25 AM

You'll probably have to contact 48 support to ask them to investigate/advise...

http://community.48months.ie/t5/Need-Help/How-to-get-help/m-p/4038#U4038

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer
The Legend
The Legend

‎19-07-2014 01:25 AM

You'll probably have to contact 48 support to ask them to investigate/advise...

http://community.48months.ie/t5/Need-Help/How-to-get-help/m-p/4038#U4038

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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knitzer2000
Newcomer

‎02-08-2014 11:06 PM

Hi there again... I have had two people try to help with this 492115 and 400243 requests, but no luck I'm afraid. Is it possible to get another SIM card. Also I paid my membership and got roaming calls and texts but I can't use them 😞
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