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No service

nic
Newcomer

‎07-03-2016 09:01 PM

Hi
I've been in two countries the past few days- Germany and France and have had no service in both. Back in Ireland and experiencing the same problems. This is rediculius and needs to be fixed immediately
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2 REPLIES 2

dalyer
The Legend
The Legend

‎07-03-2016 10:51 PM - edited ‎07-03-2016 10:52 PM

Aer you using an iPhone?

If so then it's an iPhone problem and not a 48 problem and it happens with iPhones on other networks too.

See here:

 

iPhone abroad issue

 

Unfortunately, for reasons best known to themselves, Apple make it difficult to use iPhones on certain networks - e.g. virtual networks such as 48, Tesco etc. when activating them, roaming etc,

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎08-03-2016 09:01 AM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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