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No service

Anon
Posts: 0
‎04-10-2013 11:30 PM
I've ordered my aim card and registered it a few months ago but only decided to sart using it a few days ago I topped up and bought a deal but I have absolutely no signal can't make calls send texts or go on the Internet I tried switching to manual and choosing 48 ,O2 didn't come up. I'd really like this problem fixed since my membership is running out and I still can't benefit from it. Thanks in advance.
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Re: No service

The Legend
Posts: 16,620
‎05-10-2013 12:51 PM

Log a support request as some people (and new users?) seem to be still reporting no service problems since the outage the other day:

 

How to get help

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

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Re: No service

The Legend
Posts: 16,620
‎05-10-2013 12:51 PM

Log a support request as some people (and new users?) seem to be still reporting no service problems since the outage the other day:

 

How to get help

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: No service

Anon
Posts: 0
‎05-10-2013 02:20 PM

I did that yesterday but still no reply I'm just getting annoyed because I need to use the phone and as I said my membership is running out.

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Re: No service

The Legend
Posts: 16,620
‎05-10-2013 02:29 PM

OK - sorry - I can't really help further so other than suggesting the usual reboot, manual network selection etc. I appreciate it is frustrating being in this situation. Hopefully support get back to you soon and sort you out...


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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