No service to text or call

[Anon]

Hi there my status currently says I have not paid membership when I hVe paid over two weeks ago and I have 20 euro credit and over the past two weeks I have been unable to text or call anybody but I can recieve! It's so ridiculous can anybody help me out?

[dalyer · Accepted solution]

What does the My History section of your online account say? Does it list the purchase of membership c. two weeks ago?

https://48months.ie/orders/history

Are you saying that your online account says  that you have no current membership in place?

Any chance you topped up your credit balance but forgot to then buy membership?

http://community.48months.ie/t5/Most-Popular-Questions/What-is-the-difference-between-membership-and...

Perhaps you still need to buy membership online or by text from your cash credit balance?

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-buy-my-membership/m-p/6#U6

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-buy-stuff-by-text/m-p/118#U118

If that does not explain it then you may need to log a support query to get 48 to look into the issue:

http://help.48months.ie/requests/new

Hope this helps.