No Service

[a_oc]

Hi 48,
For a few weeks now I have had terrible service. Usually when I am connected to wifi it will always say 'No Service' or 'Searching..'. This also happens when I'm at school whereas normally I would have a bit of coverage. It isn't good outside either but I will always have little or none when connected to wifi.

This is the second time that this has happened to me and I would really appreciate an answer to my problem as it is very inconvenient.

Thanks for your time,
Aoife

[dalyer · Accepted solution]

What's coverage like generally in your area?

• http://community.48months.ie/t5/Most-Popular-Questions-Knowledge/What-s-the-network-coverage-like/ta...
• http://community.48months.ie/t5/Techie-Updates/Resolved-3G-coverage-issues-08-05-2013/m-p/5078#M125

Can you try another unlocked phone to see if that works OK? If it does then it's most likely your phone that has a problem.

Hope this helps.

[a_oc]

The coverage is normally perfect. It's ever since I went to Irish college where my phone would be turned off for three weeks, a week at a time.

I'll try the sim in another phone.

Thanks for your help

[dalyer]

If necessary contact 48 support to see if they can help:

• http://community.48months.ie/t5/Need-Help/How-to-get-help/td-p/4038/jump-to/first-unread-message

Hope this helps.

[ponygirl]

At the moment I have no service now for about 12 hours . The same thing happened again last week .

[dalyer]

What do you mean by "no service"?

No signal/signal bars at all?

Or you have signal bars but cannot make calls/send texts?

If you have no signal at all then presumably the SIM did not get registered/activated properly.

If you have a signal but cannot make calls/send texts and have bought membership already then something else is wrong.

Either way you should probably contact 48 suppport using the link that I posted above which explains how to do this.

Hope this helps.

[giuseppinac8810]

I have the same problem this morning.

[dalyer]

If you want assistance from the Community Forum then you'll need to post a bit more information and context than that.

When was everything working ok last?

What changed in the meantime?

What exactly is/isn't working? 

Connection to the 48 network - i.e. signal bars? 

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data? 

Any error messages on the phone? 

What happens when you try to make a call? 

Why error messages? 

What make and model of phone is it? 

Did any of the previous replies to this thread help at all? 

In particular the one marked as a solution by the original poster?

This is a 13 year old thread so it seems a bit odd to revive it so long after. 

If you need to contact 48 support about this then see the links in my signature below.