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Network down

marcya
Newcomer

‎10-04-2017 06:22 PM

Living in Co.Meath..Cannot get any coverage..Is the network down?
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9 REPLIES 9

mryan
Newcomer

‎10-04-2017 08:33 PM

It's gone to **bleep** in general, I'm in Kilkenny and have to go flight mode every half an hour to get reception
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dalyer
The Legend
The Legend
In response to mryan

‎10-04-2017 08:59 PM

@mryan wrote:
It's gone to **bleep** in general, I'm in Kilkenny and have to go flight mode every half an hour to get reception

You seem to be using an iPhone?

We you risking abroad recently?

Even if not maybe this is relevant and you're suffering from the usual iPhone (roaming) profile problem due to the stupid way that Apple do things?

 

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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marcya
Newcomer
In response to dalyer

‎11-04-2017 12:02 AM

I drove through the north yesterday and I have no mobile network coverage since

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dalyer
The Legend
The Legend
In response to marcya

‎11-04-2017 12:15 AM

So inadvertently roaming on an NI/UK network could have caused problems due to the stupid way that Apple do things.

Did you try this tip?

 

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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marcya
Newcomer
In response to dalyer

‎11-04-2017 12:27 AM

I have a Samsung! Hate being cut off!!

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dalyer
The Legend
The Legend
In response to marcya

‎11-04-2017 12:35 AM

Sorry - mixing up the two people on this thread...

Have you checked that your settings are still correct?

Unfortunately Samsung Galaxy phones are second only to iPhones in terms of causing problems.

In particular they have an unfortunate habit of spontaneously losing their settings (e.g. APN, roaming etc.) causing them to stop working on some networks.

This is a common (global!) problem reported many times on lots of forums but with no obvious fix that I know of.

Other than to reconfigure any settings that are wrong.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎11-04-2017 06:09 PM

Somebody else here in Meath reporting problems...

 

https://community.48months.ie/t5/Internet/Meath/m-p/44463/highlight/false#M2103

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎12-04-2017 11:49 AM

Did you get onto 48 support and were they able to assist?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎10-04-2017 09:00 PM

@marcya wrote:
Living in Co.Meath..Cannot get any coverage..Is the network down?

No it's not down.

Did you get coverage before ok?

Did anything change on your phone?

Are you sure that all settings are correct?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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