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My phone Internet not working

Newcomer
Posts: 1
‎08-08-2015 12:41 PM
Bought the Don. Due to expire on the 11th. Got a finix hotnote phone similar to a Samsung or Sony. Anyway turned on the settings as instructed etc but nothing still got no Internet. Got l gb that l got to use before the 11. Kindly advice.
Posted from Generic Android 4.4
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Re: My phone Internet not working

Crew (retired)
Posts: 177
‎08-08-2015 01:20 PM

@nyarkotieno wrote:
Bought the Don. Due to expire on the 11th. Got a finix hotnote phone similar to a Samsung or Sony. Anyway turned on the settings as instructed etc but nothing still got no Internet. Got l gb that l got to use before the 11. Kindly advice.

Hey there

 

That is an android phone so the standard android settings should work. I've given you a set of instructions below.

 

Open Settings then click MORE SETTINGS
Then click MOBILE NETWORKS
Next click ACCESS POINT NAMES
From here press you menu key which is the touch button to the left of the home button
Next select + NEW APN from here enter this information
Name - 48 Internet
APN - 48months.liffeytelecom.com
Proxy - leave blank
Port - leave blank
Username - leave blank
Password - leave blank
Server - Not set
MMSC - http://mmc1/servlets/mms
MMS proxy - 10.1.11.19
MMS port - 8080
MCC - 272
MNC - 11
Authentication type - PAP
APN type - default,supl,mms

 

When you have done that ensure mobile data and data roaming are both switched on.

 

That should do the trick.

 

Damian

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Re: My phone Internet not working

The Legend
Posts: 16,547
‎08-08-2015 01:22 PM

If that doesn't work then follow this post and you will get up and running:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: My phone Internet not working

Newcomer
Posts: 1
‎17-10-2020 04:41 PM
Great advice, worked first time thanks👍👍
Posted from Samsung SM-J500FN
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Re: My phone Internet not working

The Legend
Posts: 16,547
‎17-10-2020 05:57 PM

FWIW these instructions may be even simpler/clearer for anybody else who might come across this old thread:

 

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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