48 Community

Anon · ‎04-06-2013

Having problems registering my sim receivedsecurity code but cant get passed stage one of the process keeps saying sim already registerd can you help

dalyer · ‎04-06-2013

Are you already with 48 and meant to order a replacement SIM for an existing account/number:

but instead incorrectly ordered a NEW SIM:

If so then you probably need to contact 48 support to see if they can activate a new SIM on your existing account/number:

If that doesn't explain things then maybe post more info and/or contact 48 support anyway.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎04-06-2013

Are you already with 48 and meant to order a replacement SIM for an existing account/number:

but instead incorrectly ordered a NEW SIM:

If so then you probably need to contact 48 support to see if they can activate a new SIM on your existing account/number:

If that doesn't explain things then maybe post more info and/or contact 48 support anyway.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

My Sim wont register