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My 3g internet won't work on my phone

Anon
Not applicable

I got a Huawei G510 for christmas and everything is working fine except I can't connect to the internet unless I'm using wifi. I have 1gb of data so that is not the problem.. Please help

1 ACCEPTED SOLUTION

 

Hi Again...

 

You say all other function's are working... (calls/texts) so i assume you have data roaming active already.

 

Usually the Tweakker works, but if it has not - time to log a support ticket using the link below.

 

 

http://help.48months.ie/requests/new

 

Smiley Happy

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13 REPLIES 13

Anon
Not applicable
Hi Alan,

It seems someone had this problem before; and it was solved in this thread here ::
http://community.48months.ie/t5/Need-Help/Internet-HUAWEI-G510/m-p/7426/highlight/true#M2407

Hope this helps!

Anon
Not applicable

It didn't work but thanks anyway! haven't a clue what to do now

Anon
Not applicable
Raise a ticket in the link below with a member of tech staff, and hopefully they can help you!
!

 

Hi Again...

 

You say all other function's are working... (calls/texts) so i assume you have data roaming active already.

 

Usually the Tweakker works, but if it has not - time to log a support ticket using the link below.

 

 

http://help.48months.ie/requests/new

 

Smiley Happy

 

 

 

Post Crossed.

 

Smiley Happy

Anon
Not applicable

After I put in all the relevant details for the APN's, what do I do then? 🙂

It should just work if you have a data allowance with your membership or add-on.

If not then try rebooting the phone.

If it still doesn't work then review the steps here:

 

http://community.48months.ie/t5/Need-Help/Samsung-Galaxy-phones-internet-settings/m-p/13363#M4013

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable

No tweakker didn't work either? If I reboot my phone will I lose any files?

 

Hi Alan

 

Strange... 

 

A Reboot is simply switching off, then on your handset - there is no detrimental effect from doing so.

 

If you find you still have no internet after reeboot - contact support using the link below.

 

 

http://help.48months.ie/requests/new

 

Smiley Happy